Coming home to find a stranger's car in your assigned space is frustrating, especially late at night. Here's what you can do and how towing works in California.
Don't take matters into your own hands
Don't block the car in, leave notes on the windshield, or damage it. That can create legal trouble for you. Let your property's process handle it.
Contact your property manager or HOA
In California, a private property tow generally has to be authorized in writing by the property owner, lessee, or their employee or agent, who also has to be present to verify the violation. Tenants usually can't order a tow on their own at larger properties, so your manager, leasing office, security, or HOA is the right first call.
Small rentals have an exception
At residential rentals of 15 units or fewer with no onsite owner, manager, or employee, a tenant can request a tow from their own assigned space with a signed request or email. The owner or the owner's agent then authorizes the tow without being present, and the paperwork has to follow within strict time limits.
Ask your property to post proper signs
If your property doesn't have a tow-away sign at every entrance, most unauthorized cars can't be towed. If this keeps happening, ask your manager or HOA to set up a towing agreement and post compliant signs.
If it's blocking you in
If a car is blocking your vehicle and you need to get out, tell your manager right away. Vehicles blocking an entrance or exit to the property can sometimes be covered by a general authorization, which lets the towing company act faster.
Property managers: KO Towing & Recovery sets up private property towing with free signs and curb painting. Email info@kotowingandrecovery.com.